Privacy and cookie policy
Data controller
Oy Swe-viestintä Ab
Terhokatu 21
20720 Turku
Finland
Business ID: 2693414-3
Person responsible for the register:
Name: Sam Cygnel
Telephone number: +358 50 562 6607
E-mail address: sam at swevi.fi
The privacy policy was last updated on: 17 January 2022
Privacy policy
This is a data protection statement and information document in accordance with the General Data Protection Regulation (EU 2016/679).
Legal basis for processing personal data
General information on the processing of personal data
The processing of personal data in the customer register is subject to the Finnish Data Protection Act and other applicable laws, regulations, ordinances and official instructions concerning the processing of personal data. ‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’). This data protection statement describes the procedures related to the collection, processing, and disclosure of personal data and the rights of the customer, i.e. the data subject.
Purpose of the collection of personal data
Maintaining a customer relationship or another comparable relationship.
The purpose of the customer register is to facilitate customer service activities and the maintenance of customer relationships.
Purpose of the processing of personal data
The personal data stored in the customer register may be used for the following main purposes:
- maintaining and developing the customer relationship;
- providing, developing, improving, and protecting services;
- invoicing, collecting debts, and verifying customer events;
- carrying out targeted marketing;
- analysing and grouping data related to the services;
- communicating with customers;
- complying with the data controller’s legal obligations and other similar obligations.
What data do we collect?
Personal data are generally processed for the duration of the customer relationship. The data are registered as the data subject chooses to provide them, and they are updated as and when the data subject provides the data controller with new information.
Other personal data are deleted when they are no longer needed. If the collection and storage of personal data is based solely on the customer’s consent, said data will be deleted at the customer’s request.
Disclosure of data
The data will not be disclosed for marketing purposes.
All processing of personal data takes place within the EU/EEA. Data may be transferred outside the EU/EEA in the manner permitted by law if being transferred to a country with an adequate level of data protection according to the European Commission, or if an adequate level of protection can be guaranteed through contractual arrangements.
Furthermore, data may be transferred outside the EU/EEA in accordance with the legislation if the recipient is located in a country where an adequate level of protection of personal data is ensured, or if the recipient is bound by an agreement that meets the EU’s requirements for the transfer of personal data outside the EU. Data may also be temporarily transferred outside the EU when using cloud services such as OneDrive, Google Analytics, iCloud, or Dropbox.
Data may be disclosed to public authorities in accordance with applicable legislation.
Principles for the protection of the register
The register is only accessible to those who have been granted access to it by the administrator of the register. The administrator determines the level of access on a case-by-case basis. Only employees of the data controller and its subcontractors have access to the data necessary for the performance of their tasks.
Rights of the data subject
Right of access and data portability
The customer, or data subject, shall have the right to access any personal data about them held in the customer register. If a data subject wishes to access their own data, they must submit a request to the controller. These requests must be submitted in writing with a handwritten signature or in a document that has been similarly verified, or by e-mail.
The data controller shall provide the data to the data subject within 30 days of the request.
The data subject has the right to transfer their personal data to third parties in a structured and commonly used, machine-readable format. The data controller shall store the transferred data in accordance with this data protection statement.
Right to rectification
Data subjects have the right to demand the rectification of inaccurate personal data concerning them.
Right to object, and right to restriction and erasure
The data subject shall have the right to object to the data controller’s processing of their personal data for direct marketing, distance selling and other direct marketing purposes, as well as for market and opinion research and for the development of the data controller’s business activities. A data subject shall have the right to restrict the processing of personal data concerning them, and the right to have any such personal data already included in the register for the aforementioned purposes erased, even if the processing is otherwise justified.
Withdrawal of consent
If the data in the register is based on the customer’s consent, the customer may withdraw their consent at any time by notifying the data controller. Any data that do not need to be retained or may be retained shall be deleted upon request in accordance with legislation or other grounds mentioned in this privacy policy.
Exercise of rights
Please contact the data controller to submit a request for review of your personal data, a request for rectification or any other request.
In the event of disputes
The customer shall have the right to lodge a complaint with the Office of the Data Protection Ombudsman in Finland if the data controller fails to comply with the customer’s request for rectification or other request.
Cookie policy
We use cookies on our website. Cookies are used for visitor statistics and data analysis purposes, to improve the quality and content of our website. Visitor data are not transferred to third parties. You can also choose not to use cookies.
A cookie is a small text file sent to the user’s computer and stored there. The cookies do not damage the user’s computer or files. Please note that cookies may be necessary for the proper functioning of some services.
This website uses both session cookies and tracking cookies. The session cookies collected through our website remain in the browser’s memory while it is in use, but are deleted when the browser is closed. Only tracking cookies used to identify new and returning visitors are stored on the computer.
We use Google Analytics as a statistical tool, which in turn uses tracking cookies on the user’s computer. Cookies recognise users when they return to a site.
The user’s browser is notified of the tracking cookie. If there are none, a new cookie is placed in the browser. We do not pass on visitor data from tracking cookies to third parties.
The following data is collected using cookies:
- the user’s IP address
- time of day
- pages visited
- browser type
- the web address from which the user arrived on this website
- the server from which the user arrived on this website
- the domain name from which the user arrived on this website.
The cookie function can be turned off on most browsers. For example, in Edge you can go to ‘Settings’, and then select ‘Privacy, search and services’ and ‘Cookies’. In Chrome you can go to ‘Settings’, and then selcet ‘Privacy’ and security’ and scroll down to ‘Third-party cookies’.
Social plugins
Third-party applications such as so-called social plugins (Facebook, Instagram, etc.) are subject to the third party’s terms of use and other conditions.
Our website uses cookies to ensure that the service is secure, efficient, and user-friendly. Our website uses technology from foreign service providers. The data collected by their cookies, if there are any, are transferred to and stored on the servers of the service providers, which in some cases may be located outside the EU. Such servers are used by Google Analytics, Google Tag Manager and Meta Pixel, among others.
A cookie is a small text file sent to the user’s computer and stored there.
Cookies do not harm users’ computers or files.
Cookies may be necessary for the proper functioning of certain services.